Customer Support

Shipping and Delivery

Shipping within the US is FREE

All illustrations will ship from the printing company. Please make sure I have the correct address for shipping purposes.

For international orders

Please contact me for shipping prices before placing orders. I will try my best to make it affordable. The average international shipping cost is between $10-$16

Returns & Exchanges

Unhappy with your purchase

If for some reason you are unhappy with your order please contact me asap. All purchases will be made final within 30 days and returns must made within that time must be returned in good condition. Return shipping charges will be at your expense.

Damaged or imperfect orders

If for any reason you have received an imperfect or damaged product PLEASE contact me ASAP. I work with a professional printing company and I know and trust they do their best to get all orders out in perfect condition and packaged safely. I will work with you to get a full refund or new print if for any reason your product is less than perfect.

FAQ

Illustrations are created by me but ALL prints for sale are copies and printed by a professional company. Giclee prints are high quality professional prints on watercolor paper.

Giclee (pronounced Gee’clay) is a French term meaning to spray or squirt, which is how an inkjet printer works. However, it is not the same as a standard desktop inkjet printer, and is much larger and more detailed. Giclee prints can be a little over a meter wide and are printed on high quality archival papers. Giclee is the best way to produce archival reproductions of your fineart and photography.

I, Andrea Mitchell, draw all images. Before becoming a Pilates instructor I went to art school.

I do not at this time. 

Yes. Please contact me and I will adjust the price.

Yes. You can adjust this. Just contact me before you order.